Terms and Conditions

1. Acceptance of Terms

By accessing and using the website and services of OCIA SERVICES LIMITED, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

OCIA SERVICES LIMITED provides the following services:

• General supplies and procurement services
• Electrical engineering design, installation, and maintenance
• Civil engineering and construction services
• Project management and consulting
• Other related engineering and supply services

All services are subject to availability and our acceptance of your request.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our website or services
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations

4. Quotations and Pricing

All price quotations provided are:

• Based on the information provided at the time of quotation
• Valid for the period specified in the quotation
• Subject to change without notice
• Not final until confirmed in a formal written agreement

Final pricing may vary based on actual project requirements, specifications, and market conditions.

5. Payment Terms

Unless otherwise agreed in writing:

• Payment terms will be specified in the service agreement
• Invoices must be paid within the specified timeframe
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All prices are exclusive of applicable taxes unless stated otherwise

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of OCIA SERVICES LIMITED or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Service Terms and Warranties

7.1 Service Quality

We strive to provide services to the highest professional standards. We warrant that our services will be performed with reasonable skill and care.

7.2 Product Warranties

Products supplied are covered by manufacturer warranties where applicable. We do not provide additional warranties beyond those provided by manufacturers unless explicitly stated in writing.

8. Limitation of Liability

To the fullest extent permitted by law:

• OCIA SERVICES LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for delays or failures due to circumstances beyond our control
• We are not responsible for third-party products or services

9. Indemnification

You agree to indemnify and hold harmless OCIA SERVICES LIMITED, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.

10. Termination

We reserve the right to:

• Refuse service to anyone for any reason at any time
• Terminate or suspend services for violation of these terms
• Modify or discontinue services without prior notice

Termination of services does not relieve you of payment obligations for services already rendered.

11. Confidentiality

We respect the confidentiality of information shared with us and will not disclose client information to third parties except as required by law or with your consent. We expect clients to treat our proprietary information with the same level of confidentiality.

12. Dispute Resolution

In the event of any dispute arising from these terms or our services:

• Parties agree to attempt to resolve disputes through good faith negotiations
• If negotiations fail, disputes will be resolved through mediation
• Legal proceedings, if necessary, will be conducted under the laws of Kenya
• The courts of Nairobi, Kenya shall have exclusive jurisdiction

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, government actions, pandemics, or natural disasters.

14. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.